Contact us: 888-388-8639
Your privacy is important to us. Learn how we collect, use, and protect your information.
Last updated: June 30, 2025
Bridge Purchasing Solutions, Inc. ("Bridge," "we," "our," or "us") provides purchasing solutions to organizations and their employees, consumers, patients and members ("you" or "your"). This policy describes the types of information we may collect from you or that you may provide when you access our services (our "Services") online or offline, or visit our website (our "Website") and any affiliated mobile application (the "App") and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy does not apply to information collected through any other means, including information collected by third parties, and information collected on any other website operated by any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website or the App.
Bridge is committed to protecting your privacy. We provide this policy to explain the type of information we collect and to inform you of the specific practices and guidelines that protect the security and confidentiality of your personal information, including health information that individually identifies you, or protected health information ("PHI"). Please read this policy carefully. If any term in this policy is unacceptable to you, please do not use our Services, the Website or the App or provide any personal information. By accessing or using our Services, this Website or the App, you signify your acknowledgment of this privacy policy. This policy may change from time to time (see Revisions to Our Privacy Policy) and your use of our Services, the Website and the App after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
We do not provide any medical services through our Services, the Website or the App. We can store a request for medical services and forward that request to a licensed person in the states in where we operate (the "States Where We Operate"). After you make a request for medical services, Bridge may nominate one or more doctors, licensed in the state from which you request treatment, to work on your request. These doctors who work on your request will have the same rights to the personal information and PHI as Bridge as set forth herein.
We do not sell any products through our Services, the Website or the App. We can store a request for products and forward that request to third-party partners with which we work. After you make a request for a product, Bridge may nominate one or more partners to work on your request. These third-party partners who work on your request will have the same rights to the personal information and PHI as Bridge as set forth herein.
We collect several types of information from and about users of our Services, our Website, and our App, including information:
We collect this information:
The information we collect on or through our Website or the App may include:
As with many other websites and mobile applications, as you navigate through and interact with our Website or the App, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
The information we collect automatically is statistical data and may include personal information, or we may maintain it or associate it with personal information you provide to us or that we collect in other ways or receive from third parties. It helps us to improve our Services, our Website, or the App and to deliver a better and more personalized service, including by enabling us to:
We may use information collected about you, including personal information, in the following ways:
We will combine this information with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
You agree that we have the right to disclose personal information that we collect or you provide as described in this privacy policy:
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
We do not currently respond to "do not track" signals as we do not track our customers across third-party websites.
If you do not wish to have your contact information used by Bridge to promote our own products or services, you can check certain boxes on the forms we use to collect your data. You can also always exercise your right to ask us not to process your personal information for marketing purposes by contacting us at support@bridgemart.com
If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions.
We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way.
You may contact us at support@bridgemart.com to request access to, correct, or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account.
If Bridge deletes your user account, medical providers and other affiliates may still have the right to retain information as required by applicable law, regulations, or their own retention policy. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
Unless otherwise required by law, Bridge will also erase personal information when the personal information is no longer necessary in relation to the purposes for which it was collected or otherwise processed; when you withdraw your consent (where lawfulness of processing was based on your consent) and there is no other legal ground for the processing; when you object to the processing and there are no overriding legitimate grounds for the processing; when your personal information has been unlawfully processed; and when it is necessary to comply with legal obligations.
Our Website may contain links or references to other websites outside of our control. Please be aware that this privacy policy does not apply to these websites. Bridge encourages you to read the privacy statements and terms and conditions of linked or referenced websites you enter. These third-party websites may send their own cookies and other tracking devices to you, log your IP address, and otherwise collect data or solicit personal information.
Bridge does not control and is not responsible for what third parties do in connection with their websites, or how they handle your personal information. Please exercise caution and consult the privacy policies posted on each third-party website for further information.
We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) with respect to the collection, use, disclosure, and protection of personal information of individuals in Canada.
When we receive employee information from an employer in order to deliver services, offers, or benefits through our platform, we act as a service provider (data processor) on behalf of the employer. The employer is responsible for ensuring it has obtained all necessary consents or has another lawful basis to share employee information with us, in accordance with PIPEDA and applicable provincial laws.
We do not use personal information we receive from employers for our own purposes. We use it only to deliver services or features on behalf of the employer. Employees may request access to or correction of their personal information by contacting their employer or by reaching out to us directly. Where appropriate and legally required, we will assist in facilitating such requests.
We retain personal information only as long as necessary to fulfill the purposes for which it was provided or as required by law, and we apply administrative, technical, and physical safeguards to protect such information against unauthorized access, use, or disclosure.
To exercise any of these rights, please contact us at:
Attn: Canadian PIPEDA
Bridge Purchasing Solutions, Inc.
4021 West Walnut Street #1135
Rogers, AR 72756
Email: support@bridgemart.com
Phone: 888-253-5667
We comply with Canada's Anti-Spam Legislation (CASL) with respect to commercial electronic messages (CEMs) sent to Canadian residents.
When employers use our system to send messages to employees or program participants, such communications are considered to be sent on behalf of the employer and are intended to support the delivery of services, benefits, or informational notices. These messages are not promotional in nature and fall within the scope of existing business relationships under CASL.
We do not independently send commercial electronic messages to employees or participants in Canada without prior express or implied consent. Where we do send messages, recipients may withdraw their consent or unsubscribe at any time by using the mechanism provided in the message, or by contacting us at support@bridgemart.com.
If you have questions or concerns about our handling of your personal information, or if you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada:
www.priv.gc.ca
Phone: 1-800-282-1376
We reserve the right to change this privacy policy at any time. It is our policy to post any changes we make to our privacy policy on this page. The date this privacy policy was last revised is identified at the top of the page.
You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically monitoring and reviewing any updates to the privacy policy. Your continued use of our Website or the App after such amendments will be deemed your acknowledgement of these changes to this privacy policy.